People today use Delivery services more than ever before, and it’s no wonder why. We live in a consumer-based economy and convenience is king. You’re able to get pretty much anything you want delivered via Amazon Prime at a competitive price with free shipping. In addition to that, there are countless food delivery services like Door Dash available in most places in the United States.
Cost-effective
Due to its low cost, SMS marketing is especially advantageous for small enterprises. Sending an SMS message is substantially less expensive than putting a full advertisement in front of potential customers.
Order Confirmation
Establishing communication with your customers is crucial in online retail. A simple text message letting customers know you’ve received their order not only confirms the transaction but also initiates a connection with them. This initial contact sets the stage for keeping customers informed about their orders throughout the entire eCommerce fulfillment process. The efficiency of text messages, especially when supported by a business text messaging service, ensures that customers are kept up-to-date in a convenient and effective manner.
Online shopping has opened up an increased anxiety among consumers regarding their package’s whereabouts.
Tejas Patel