To run a business effectively, companies need to communicate with their staff regularly. The benefits of adopting an internal text messaging strategy are wide-reaching:

• Time efficiency:- Texting streamlines information delivery, providing a faster, more efficient way to coordinate tasks. Providing critical updates via text can reduce the need for lengthy emails or meetings.
• Informal and approachable communication:- Texting allows for a more casual and friendly conversation, especially compared to email, which takes a more formal tone. This builds rapport with your employees and reinforces a welcoming company culture.
• Set clear response expectations:- Ensure employees know your reply expectations or the desired action to respond to your message. You want to clarify what you need from them, whether or not they need to respond and when you expect a reply.

Don’t assume all employees know the same acronyms or business jargon that you do. It’s a good idea to avoid them altogether to avoid confusion.
Kalpesh Mahida